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Responsibilities:Respond to customer inquiries before and after order placement.Demonstrate proficiency in handling various communication channels.Assess customer issues and utilize multiple systems to provide accurate and informed responses.Provide pricing and account details to help customers make informed purchasing decisions.Resolve complaints by identifying the issue, selecting the best solution, and ensuring timely resolution.Collaborate with the sales team to address customer.Communicate customer feedback to management.Escalate issues appropriately when beyond scope of responsibility or expertise.Demonstrate behavior aligned with the core values.Perform other duties as assigned.Adhere to quality and environmental management standards and internal procedures.    Profile:High School d...