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Assist our Key Account Managers in maintaining customer satisfaction by handling orders A-Z from beginning to end, in French and English. You will serve as the main contact for rclients, managing order processing, coordinating logistics, and following up on financial matters. With an emphasis on quality and efficiency, you will deliver excellent customer service and help drive the growth of client accounts. You will work 3 days at the HQ in Turnhout and 2 days from home. YOUR RESPONSIBILITIES Act as the primary point of contact for clients, addressing inquiries and delivering exceptional service. Manage the complete order process, including customer setup in SAP, price adjustments, and order tracking. Coordinate logistics by organizing transportation, handling shipping documents, and addr...