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To organize, facilitate, execute, and follow up on a wide range of logistical tasks, ensuring compliance with the company's quality standards and meeting the specific requirements of the customer. This includes, but is not limited to: Receiving transport orders and verifying feasibility, pricing, agreements, etc. Recording these orders, including complete administrative processing Supporting optimal planning of ECC units Monitoring smooth transportation operations and keeping colleagues both internally and externally, as well as clients, informed of any adjustments/problems Recording complaints, waiting times, customs formalities, etc. Collaborating and communicating with various planners and customer service representatives in an international context Ensuring compliance with SLAs and su...